Refund policy

🔄 Return & Refund Policy – Boldkart

At Boldkart, we strive to deliver high-quality products and a great shopping experience. If something isn’t right, we’re here to help.

📦 7-Day Return Policy (Defective/Damaged Items Only)

We offer a 7-day return policy only in case of:

  • Damaged product received
  • Manufacturing defect
  • Wrong item delivered

You must raise a return request within 7 days of delivery.

❌ Non-Returnable Cases

Returns will not be accepted for:

  • Change of mind
  • Slight color variation (due to lighting/screen differences)
  • Used or worn products
  • Minor size/expectation issues

📸 Proof Required

To process your return request, please provide:

  • Unboxing video (mandatory)
  • Clear images of the product showing the issue

Without proper proof, the request may be declined.

🔁 Replacement / Refund Options

Once approved, you can choose:

  • Replacement (same product, if available)
  • Refund (if replacement is not available)

💰 Refund Process

  • Refunds will be processed within 5–7 business days after approval
  • Amount will be credited to the original payment method
  • For COD orders, refund will be processed via bank transfer / UPI

🚚 Return Shipping

  • In case of defective/damaged product, return shipping will be covered by Boldkart
  • Customer must cooperate with pickup or self-ship if required

⚠️ Important Notes

  • Product must be unused and in original packaging
  • All tags, boxes, and accessories must be intact
  • Boldkart reserves the right to reject returns that do not meet policy conditions

📩 Need Help?

For return requests, contact us at:
📧 boldkart123@gmail.com